Technical Customer Support Executive
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Technical Customer Support Executive
Telangana, Telangana
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Experience
2–5 yrs
Salary
₹2.4 – 3.9 LPA (est.)
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
6 Nov 2026
Provide technical support to customers via phone, email, or chat, troubleshoot complex technical issues, collaborate with internal teams to enhance product knowledge, analyze customer feedback, and build strong relationships for long‑term loyalty.
- Provide technical support and assistance to customers via phone, email, or chat
- Troubleshoot and resolve complex technical issues efficiently
- Collaborate with internal teams to enhance product knowledge and improve customer satisfaction
- Develop and maintain comprehensive knowledge of products and services
- Analyze customer feedback and suggest improvements to the company's products and services
- Build strong relationships with customers to ensure long‑term loyalty and retention
- Strong understanding of technical concepts and principles
- Excellent communication and interpersonal skills
- Ability to work in a fast‑paced environment and prioritize tasks effectively
- Strong problem‑solving and analytical skills
- Experience with customer service software and tools
- Ability to adapt to new technologies and learn quickly
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