IT Support Executive

Kiara Global Services is looking for an experienced IT Support Executive to provide technical support for hardware, software, and network-related issues. The ideal candidate will handle desktop troubleshooting, user setups, system maintenance, and endpoint security activities.

• Provide technical support for hardware, software, and network-related issues
• Configure and set up laptops, desktops, and user accounts
• Support Microsoft 365, Microsoft Teams, Active Directory, and remote-working tools
• Troubleshoot desktop, printer, email, and connectivity issues
• Install, configure, and update software and operating systems
• Maintain IT assets, documentation, and support tickets
• Coordinate with external vendors for repairs and replacements
• Perform system updates, backups, antivirus checks, and endpoint security activities

• 2–4 years of experience in IT Support, Desktop Support, or Internal IT
• Hands-on experience with Windows and macOS systems
• Knowledge of Microsoft 365, Microsoft Teams, and Active Directory
• Strong troubleshooting skills related to hardware, software, printers, and email
• Experience with remote support tools, ticketing systems, and IT documentation
• Understanding of IT security, backups, antivirus, and patch management