IT Support Engineer Work from Home Tech Support
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IT Support Engineer Work from Home Tech Support
Remote
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Experience
2–5 yrs
Salary
Not disclosed
Job type
Full-time
Openings
1
Education
Bachelors degree in Computer Science, Information Technology, or a related field
Apply by
10 Nov 2026
We are seeking a motivated and technically skilled IT Support Engineer to join our remote team. This role involves providing high-quality technical support to end-users, troubleshooting IT issues, and ensuring the smooth operation of various systems and networks in a collaborative environment.
- Respond to technical support requests via phone, email, or chat and resolve issues promptly
- Diagnose and troubleshoot hardware, software, and network-related problems for end-users
- Provide step-by-step guidance and training to users on IT-related tasks and system usage
- Install, configure, and maintain software applications, operating systems, and peripherals remotely
- Monitor system performance, security, and backups to ensure reliability and efficiency
- Document and track technical issues and resolutions using ticketing systems
- Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
- Minimum of 2 years of proven experience as an IT Support Engineer, Technical Support Specialist, or similar role
- Strong knowledge of Windows, macOS, and Linux operating systems
- Familiarity with networking concepts such as LAN/WAN, DNS, VPNs, and firewalls
- Proficiency in troubleshooting software and hardware issues
- Strong communication and problem-solving skills
Skills
Perks & benefits
- ✓ Competitive salary package
- ✓ Flexible work-from-home arrangements
- ✓ Health insurance and wellness programs
- ✓ Opportunities for professional growth and certifications
- ✓ Paid time off and holiday allowances
- ✓ Access to the latest tools and technologies
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