IT Support Executive

Harmony United Medsolutions Pvt. Ltd. (HUMS) is seeking a skilled and proactive IT Support Executive to manage, maintain, and optimize our IT infrastructure. The role involves ensuring the reliability, performance, and security of systems, servers, and networks while providing technical support across the organization.

• Monitor, maintain, and support servers, systems, and computer networks to ensure optimal performance and uptime
• Perform regular system checks, software updates, patch management, and troubleshooting
• Manage and maintain network infrastructure, including routers, switches, firewalls, and VPNs
• Ensure network security, stability, and seamless connectivity across departments
• Provide end-user technical support for hardware, software, and connectivity issues
• Manage data backups, disaster recovery processes, and data security compliance
• Develop and implement preventive maintenance strategies to reduce system downtime
• Coordinate with external vendors for procurement, maintenance, and technical support
• Maintain IT documentation and ensure adherence to internal IT policies and procedures

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Minimum 3 years of experience in system administration or IT support roles
• Strong knowledge of Windows/Linux operating systems and server administration
• Good understanding of networking concepts including TCP/IP, DNS, DHCP, VLANs, and VPNs
• Hands-on experience with networking devices such as Cisco switches/routers preferred
• Familiarity with firewall management and access control policies