Customer Support Executive – Freshers

We are hiring enthusiastic and customer-focused Customer Support Executives to join our growing team. This is an excellent opportunity for freshers looking to start their careers in the BPO industry.

• Handle customer queries through calls, emails, or chat
• Provide accurate information and effective solutions to customer concerns
• Maintain professional communication and ensure customer satisfaction
• Resolve customer complaints by following established process guidelines
• Maintain accurate customer records and update information in CRM systems
• Meet quality standards and customer service performance expectations
• Coordinate with internal teams to resolve complex customer issues

• Graduate degree
• Excellent verbal communication skills
• Basic computer knowledge and proficiency in MS Office
• Good listening, problem‑solving and interpersonal skills
• Customer‑centric approach with a positive attitude
• Ability to work in a fast‑paced BPO environment
• Flexibility to work in rotational shifts
• Immediate joiners preferred