Customer Support Executive - (US Voice Process)
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Customer Support Executive - (US Voice Process)
Trivandrum, Kerala
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Experience
1–2 yrs
Salary
₹2.2 – 3.5 LPA (est.)
Job type
Full-time
Openings
1
Education
Bachelor's degree in any field
Apply by
14 Nov 2026
Phykon is seeking a qualified Customer Support Executive to manage a team of representatives and provide exceptional customer service and after-sales support. The role involves streamlining administrative procedures and supporting business operations in a hybrid, 24/7 rotational shift environment.
- Plan, coordinate, and manage day-to-day administrative procedures and systems
- Ensure smooth and adequate information flow within the company
- Schedule, reschedule, and cancel appointments as required
- Provide virtual assistant support and handle email correspondence
- Assist proactively in data entry and upkeep of platform dashboards
- Bachelor's degree in any field
- 1-3 years of experience in providing customer service
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- Knowledge of CRM systems
- Excellent verbal and written communication skills in English
- Fast, reliable internet connection and computer/laptop with USB headset
Skills
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