Voice Support Executive

Outpace Consulting is hiring enthusiastic and customer-focused candidates for a Voice Support process serving a US-based fashion retail company. This is an excellent opportunity for freshers looking to start their careers in the customer service industry.

• Handle customer queries related to fashion retail products, orders, and services.
• Provide accurate information and resolve customer concerns professionally.
• Assist customers with service-related issues and general enquiries.
• Maintain clear and professional communication with customers.
• Ensure a positive customer experience and follow quality standards.
• Maintain accurate records of customer interactions, as required.

• Graduates and undergraduates are eligible.
• Freshers can apply; prior experience is not mandatory.
• Excellent English communication skills.
• Good listening, problem-solving, and customer-handling skills.
• Willingness to work in rotational shifts.
• Ability to work from the Gurgaon location.