Technical Support Executive
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Technical Support Executive
₹1.2 – 1.44 LPA
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Experience
1–2 yrs
Salary
₹1.2 – 1.44 LPA
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
14 Nov 2026
We are looking for a Technical Support Executive to handle client queries, manage support tickets, troubleshoot ERP-related issues, and provide effective solutions. The ideal candidate will have strong communication skills and be ready to provide on-site support in Nagpur when required.
- Handle client queries related to ERP software through calls, emails, and support tickets
- Raise, track, update, and resolve support tickets within defined timelines
- Troubleshoot ERP-related functional and technical issues
- Visit client locations in Nagpur for face-to-face support and troubleshooting when required
- Coordinate with the development team to resolve complex technical issues
- Maintain proper documentation of tickets, client interactions, and resolutions
- 1+ years of experience in ERP support, technical support, or software support
- Hands-on experience handling ERP-related queries and support tickets
- Good troubleshooting, analytical, and problem-solving skills
- Strong verbal and written communication skills
- Ability to interact directly with clients and understand their requirements
Skills
Perks & benefits
- ✓ Cell phone reimbursement
- ✓ Internet reimbursement
- ✓ Paid sick time
- ✓ Paid time off
- ✓ Work from home
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