Technical Support Executive - Helpdesk
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Technical Support Executive - Helpdesk
₹1.44 – 1.8 LPA
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Experience
1–2 yrs
Salary
₹1.44 – 1.8 LPA
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
16 Nov 2026
Appventurez Mobitech is hiring a Technical Support Executive for a Govt. Of India client project. The role involves working on-site at the Public Registrar's or Regional Office to provide Level-1 technical support, citizen assistance, and ticket management.
- Provide Level-1 support for the OCC web portal and digital services
- Assist citizens with registration, login, document upload, and application workflows
- Act as the first point of contact at the Regional Office for users with limited digital literacy
- Register, categorize, prioritize, and track support tickets through resolution
- Coordinate with OCC Regional Office officials and central support teams
- Proficiency in Marathi language for user communication
- Basic browser, connectivity, and application troubleshooting skills
- Ability to provide patient, professional face-to-face assistance
- Familiarity with ticket management or helpdesk operations
Skills
Perks & benefits
- ✓ Internet reimbursement
- ✓ Paid time off
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