Technical Support Executive- International Hyderabad
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Technical Support Executive- International Hyderabad
Hyderabad, Telangana
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Experience
1–2 yrs
Salary
₹1.4 – 3.3 LPA (est.)
Job type
Full-time
Openings
1
Education
Graduation from a reputed university or undergraduates with 18+ months of relevant experience
Apply by
16 Nov 2026
We are hiring Customer Service and Technical Support Executives for an International Voice Process in Hyderabad. The role involves handling global customers over voice and chat, delivering effective resolutions, and meeting defined KPIs and quality standards.
- Handle customer queries and provide effective resolutions during the first interaction.
- Provide technical support to international customers through voice and chat.
- Diagnose customer-reported issues, identify root causes, and provide appropriate troubleshooting solutions.
- Document customer interactions accurately in the CRM system.
- Meet defined KPIs, quality standards, and productivity targets.
- Graduation is mandatory, or undergraduates with 18+ months of relevant experience.
- Notice period must be 0 days / immediate joiner.
- Excellent verbal and written communication skills in English (B2 level or higher).
- Prior international voice process experience.
Skills
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