Senior Technical Support Executive
Infinite Computer Solutions India Pvt. Ltd.
Posted 2 days agoBe an early applicant
Senior Technical Support Executive
India
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Experience
5–8 yrs
Salary
Not disclosed
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
12 Nov 2026
Lead technical validation, automation, and Release Management initiatives across complex Avaya UC and Contact Center environments. Provide technical leadership for major customer deployments, migrations, and operational improvement programs.
- Lead complex validation, upgrade, migration, and release activities.
- Serve as the technical escalation point for critical UC/CC issues.
- Drive automation and operational efficiency initiatives.
- Mentor engineers and provide technical leadership across customer engagements.
- Avaya UC (Aura 8.x and Above): CM, SM, SMGR, AES, AADS, IX Messaging
- Contact Center: AAEP, CMS, Verint WFO, Experience Portal
- Enterprise Platforms: SBC, ESXi, KVM
- Infrastructure & Automation: Linux, VMware ESXi, Python, Shell, PowerShell
Skills
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