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Applications Support Specialist

Ensono

Pune, Maharashtra2–5 yrsSalary not disclosed
Full-time

Posted todayBe an early applicant

Applications Support Specialist

Pune, Maharashtra

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Experience

2–5 yrs

Salary

Not disclosed

Job type

Full-time

Openings

1

Education

Any graduate

Apply by

6 Nov 2026

A role focused on incident and problem management for enterprise applications, leading major incident bridges, handling L3 escalations, and applying reliability engineering practices to improve system stability.

  • Lead major incident (MI) bridges and restore service with minimal business impact.
  • Handle all L3 escalations, perform deep diagnostics across Java, JVM, middleware, OS, and infrastructure.
  • Own technical RCAs and drive long‑term and systemic remediation.
  • Identify recurring failure patterns and risks.
  • Apply SRE principles: SLIs/SLOs, error budgets, resilience patterns.
  • Tune JVM parameters, analyze thread/heap dumps, and improve performance.

Skills

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