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Technical Support Executive – Website & App (EdTech)

Target WorkZone

Maharashtra, MaharashtraFresher1.2 – 2.4 LPA
Full-time

Posted YesterdayBe an early applicant

Technical Support Executive – Website & App (EdTech)

₹1.2 – 2.4 LPA

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Experience

Fresher

Salary

₹1.2 – 2.4 LPA

Job type

Full-time

Openings

1

Education

Graduate or diploma holder in Computer Science, IT, Software Engineering, or a related field

Apply by

16 Nov 2026

Target WorkZone is looking for a technically skilled and problem-solving candidate to manage technical queries and resolve issues related to their educational website and mobile application, ensuring a smooth digital learning experience for students.

  • Resolve technical queries related to the website and mobile application
  • Troubleshoot student login, registration, OTP, password reset, and account access issues
  • Investigate payment failures, transaction status, fee confirmation, and course activation issues
  • Identify and report website bugs, app crashes, errors, and performance issues
  • Coordinate with website developers, app developers, and third-party service providers for technical fixes
  • Test website and app functionality after updates or bug fixes
  • Maintain a record of technical complaints, resolutions, and pending issues
  • Basic knowledge of websites, mobile applications, and troubleshooting
  • Understanding of browsers, internet connectivity, cache, cookies, and app installation
  • Familiarity with Android applications and website testing
  • Good communication and student-support skills
  • Ability to diagnose problems logically and explain solutions in simple language

Skills

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