Operations Lead - Customer Support
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Operations Lead - Customer Support
Hyderabad, Telangana
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Experience
8+ yrs
Salary
Not disclosed
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
6 Nov 2026
Customer Operations Lead responsible for driving operational excellence across global customer support function. Provides strategic leadership in customer service operations, governance, reporting, process optimization, knowledge management, and technology enablement. Works closely with Support, Product, Customer Success, Engineering, Data, and Infrastructure teams to ensure seamless customer experience.
- Drive operational excellence across global customer support function
- Provide strategic leadership in customer service operations, governance, reporting, process optimization, knowledge management, and technology enablement
- Collaborate with Support, Product, Customer Success, Engineering, Data, and Infrastructure teams
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