Customer Support Email & Chat Process Executive
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Customer Support Email & Chat Process Executive
₹2.4 – 4.56 LPA
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Experience
Fresher
Salary
₹2.4 – 4.56 LPA
Job type
Full-time
Openings
8
Education
10th Pass or above
Apply by
18 Nov 2026
Responsible for handling inbound and outbound customer communications via calls, emails, and chat, ensuring timely and effective resolution of inquiries and complaints while maintaining high customer satisfaction standards.
- Manage incoming and outgoing calls professionally
- Respond to customer inquiries, complaints, and concerns with a problem-solving mindset
- Log customer interactions and track follow-ups
- Offer timely and relevant solutions to resolve customer issues
- Collaborate with team members to escalates and address complex concerns
- Meet key performance metrics including call handling time, customer satisfaction, and resolution rates
- 10th Pass or above (minimum qualification)
- Fresher (no prior experience required)
- Age 18 to 29 years
- Availability for a 5-day working week during the day shift
Skills
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