Voice & Non-Voice Customer Support Executive
Posted 6 days agoBe an early applicant
Voice & Non-Voice Customer Support Executive
₹2.4 – 4.56 LPA
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Experience
Fresher
Salary
₹2.4 – 4.56 LPA
Job type
Full-time
Openings
8
Education
10th Pass
Apply by
8 Nov 2026
Join Amazon as a Voice & Non-Voice Customer Support Executive based in Gowrelly, Hyderabad. This role involves handling incoming and outgoing calls, addressing customer inquiries and complaints, logging interactions, and ensuring timely resolution of issues while meeting key performance metrics.
- Manage incoming and outgoing calls professionally
- Respond to customer inquiries, complaints and concerns with a problem‑solving mindset
- Log customer interactions and track follow‑ups
- Offer timely and relevant solutions to resolve customer issues
- Collaborate with team members to address complex concerns
- Meet key performance metrics such as call handling time, customer satisfaction and resolution rates
- 10th Pass or higher education
- Freshers only
- Age 18-29 years
- Day shift, 5 days a week
Skills
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