Customer Service Executive-Retail Asset Inbound
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Customer Service Executive-Retail Asset Inbound
Hyderabad, Telangana
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Experience
1–2 yrs
Salary
Not disclosed
Job type
Full-time
Openings
1
Education
Bachelor’s degree in any discipline (Full-time)
Apply by
20 Nov 2026
Join IDFC FIRST Bank as a Customer Service Executive – Retail Asset Inbound to handle inbound customer queries related to retail asset products. Ensure timely resolutions and deliver exceptional service in a fast-paced environment.
- Handle inbound calls and resolve customer queries related to retail asset products
- Provide accurate, timely, and personalized solutions to enhance customer satisfaction
- Educate customers about bank products and services to support informed decisions
- Maintain detailed records of customer interactions and transactions
- Meet individual and team targets for service quality and customer satisfaction
- Bachelor’s degree in any discipline (Full-time)
- Minimum 1 year of experience in customer service, preferably in banking or financial services
- Excellent communication skills in English and Hindi
- Strong problem-solving and decision-making abilities
- Proficiency in computer systems and applications
Skills
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