M
Tech Support Executive
Maharashtra, Maharashtra2–5 yrs4 – 8.33 LPA
Full-time
Posted todayBe an early applicant
Tech Support Executive
₹4 – 8.33 LPA
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Experience
2–5 yrs
Salary
₹4 – 8.33 LPA
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
4 Nov 2026
Magenta Ev Solutions Pvt. Ltd is seeking a Tech Support Executive to manage application support, troubleshooting, and user-reported tickets.
- Diagnose and resolve application issues and system errors within defined timelines.
- Investigate bottlenecks and perform root cause analysis for recurring incidents.
- Collaborate with development, QA, and business teams to support UAT and production releases.
- Diagnose, troubleshoot, and resolve application issues, system errors, and user-reported tickets.
- Investigate application bottlenecks, recurring incidents, and perform root cause analysis.
- Coordinate with development and QA teams for bug fixes, patches, configuration changes, and deployments.
- Support UAT and production releases by validating application changes and resolving post-release issues.
- Maintain application configuration logs, troubleshooting guides, SOPs, and FAQs.
- Proven experience in application support and troubleshooting
- Ability to perform root cause analysis for system issues
- Experience coordinating with cross-functional development and QA teams
- Familiarity with UAT and production release validation
- Strong documentation skills for SOPs, FAQs, and configuration logs
Skills
Perks & benefits
- ✓ Flexible schedule
- ✓ Paid sick time
- ✓ Paid time off
- ✓ Provident Fund
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