Software QA Engineer - AI Automation Testing (Robot/Playwright), 4-9 Yrs exp, Bangalore

Cisco IT is seeking a Software QA Analyst to join the Commerce Quote to Order team. Our team focuses on delivering scalable solutions for digital transformation and enhancing Cisco's commercial platforms, playing a critical role in the technology that powers our global business operations.

In this role, you will collaborate with cross-functional teams to improve processes, manage data, and develop features for complex commerce processes, ensuring end-to-end product quality through systematic testing and robust automation strategies.

• Design, build, and test software products, focusing on reliability, availability, latency, and performance through systematic and automated approaches.
• Develop, maintain, and execute comprehensive software design plans, automated scripts, and test frameworks to facilitate quality gates throughout the software development lifecycle.
• Conduct root-cause analysis on software product bugs and escaped defects to provide risk assessments and collaborate with product managers to resolve design issues.
• Apply risk-based analysis to software integration points to mitigate risks and ensure high-quality functionality across the platform.
• Document test plans, release notes, and bug reports while mentoring peers and engineering interns.

• Bachelor's or Master’s degree in Engineering, or a related field
• 4–9 years of hands-on software quality assurance and testing experience
• Strong, demonstrable hands-on experience building and maintaining test automation frameworks (such as Robot, Playwright, WebDriver.io, or Selenium) and leveraging AI-driven testing tools or methodologies
• Demonstrated expertise in debugging complex software systems, conducting API testing, and performing database validation
• Proven ability to apply systematic and risk-based testing approaches