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Merchant Success Executive

Pine Labs

Bangalore, Karnataka1–2 yrs3.8 – 6.5 LPA
Full-time

Posted Mar 2565 applicants

Experience

1–2 yrs

Salary

₹3.8 – 6.5 LPA

Job type

Full-time

Openings

15

Education

Any Graduate

Apply by

24 Apr 2026

Pine Labs is hiring Merchant Success Executives to onboard, train, and support merchant partners — from standalone retailers to enterprise chains — on Pine Labs POS terminals, payment acceptance, and BNPL features.

  • Onboard new merchants onto Pine Labs POS terminal and BNPL platform
  • Train retail staff on UPI, card, and BNPL payment acceptance
  • Resolve merchant transaction and settlement queries
  • Conduct periodic merchant satisfaction and usage reviews
  • Submit weekly merchant onboarding and satisfaction reports
  • 1–3 years merchant management or B2B account management
  • Retail or payments domain experience preferred
  • Good English and Hindi communication
  • Basic computer and CRM proficiency
  • Customer service orientation and problem-solving

Skills

Perks & benefits

  • ✓ Health Insurance
  • ✓ Annual Bonus
  • ✓ Incentives
  • ✓ PF
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