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Lead IT Support Engineer I

Kroger Capability Center

Bangalore, Karnataka8+ yrsSalary not disclosed
Full-time

Posted YesterdayBe an early applicant

Lead IT Support Engineer I

Bangalore, Karnataka

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Experience

8+ yrs

Salary

Not disclosed

Job type

Full-time

Openings

1

Education

Any graduate

Apply by

16 Nov 2026

Provide advanced end‑user technology support across multiple domains including workstations, mobile devices, collaboration platforms, audio/video systems, networking, and workplace technology services. Serve as the primary escalation point for technical issues, delivering timely resolution while maintaining high levels of customer service and operational excellence. Support and maintain endpoint technologies, conference room technologies, and asset lifecycle processes.

  • Provide advanced end‑user support across workstation, mobile, collaboration, audio/video, networking, and workplace technology domains
  • Serve as primary escalation point for technical issues
  • Deliver timely resolution while maintaining high customer service standards
  • Support and maintain endpoint technologies and conference room technologies
  • Manage asset lifecycle processes

    Skills

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