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Inbound Customer Support – English
Chennai, Tamil NaduFresher2.5 – 4.2 LPA
Full-time
Posted Mar 2083 applicants
Experience
Fresher
Salary
₹2.5 – 4.2 LPA
Job type
Full-time
Openings
25
Education
Any Graduate
Apply by
19 Apr 2026
WNS Global Services is hiring Inbound Customer Support Executives for a UK-based travel and hospitality client's customer care process, handling booking modifications, cancellations, and loyalty programme queries.
- Handle 40–50 UK travel customer calls and chats daily
- Process flight, hotel, and package booking modifications
- Manage refund and cancellation requests per company policy
- Resolve loyalty programme point queries
- Maintain CSAT above 88% and FCR above 85%
- Any graduate with excellent spoken and written English
- UK or neutral English accent preferred
- Customer service orientation and problem-solving skills
- Good computer and CRM proficiency
- Willingness to work UK evening shifts (1 PM – 10 PM IST)
- Freshers welcome
Skills
Perks & benefits
- ✓ Health Insurance
- ✓ PF
- ✓ Shift Allowance
- ✓ Annual Bonus
- ✓ Cab Facility
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