Fraud Risk Analyst

Pine Labs is hiring a Fraud Risk Analyst to monitor, investigate, and prevent payment fraud across 600M+ annual transactions on POS terminals, e-commerce, and BNPL products.

• Monitor real-time payment fraud alerts and investigate suspicious transactions
• Build and tune fraud detection rules in Pine Labs fraud management system
• Manage chargeback disputes with acquiring and issuing banks
• Produce fraud trend analysis reports for risk leadership
• Coordinate with merchant partners on fraud prevention programmes
• Support card network fraud reporting requirements

• 2–4 years payment fraud risk analysis experience
• Card fraud: CNP fraud, card skimming, and friendly fraud patterns
• SQL for transaction data investigation
• Fraud rules management in FICO or custom fraud detection systems
• PCI-DSS and card network chargeback guidelines knowledge
• Good analytical skills and attention to detail