Expert Systems Engineer

Expert Systems Engineer responsible for managing ISP service orders and supporting circuit operations for U.S. clients. The role involves coordinating internet circuit orders, troubleshooting connectivity issues, and collaborating with carriers, clients, and internal network teams to ensure timely resolution.

• Submit and manage ISP orders, including new circuit installations and upgrades.
• Coordinate internet circuit orders and track progress.
• Troubleshoot connectivity issues and resolve them in collaboration with carriers and internal teams.
• Liaise with clients to ensure service requirements are met and maintain communication.