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Escalation Executive (Customer Support )

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Gurgaon, Haryana2–5 yrs0.2 – 1 LPA
Full-time

Posted YesterdayBe an early applicant

Escalation Executive (Customer Support )

₹0.2 – 1 LPA

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Experience

2–5 yrs

Salary

₹0.2 – 1 LPA

Job type

Full-time

Openings

1

Education

Any graduate

Apply by

16 Nov 2026

We are seeking an experienced Escalation Executive to join our customer support team in Gurugram. Your primary goal will be to ensure all customer escalations are resolved efficiently within defined timelines while maintaining an excellent customer experience.

  • Handling customer escalations received via various channels
  • Responding to complaints on social media
  • Managing customer emails professionally
  • Coordinating with internal teams and service partners to resolve issues
  • Ensuring all escalations are resolved within defined timelines
  • Prior experience as an Escalation Executive or in a customer support role
  • Strong communication and problem-solving skills

Skills

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