DevOps Engineer II, Ads AI Core Infra Support Engineering, Ads AI Core Infra (ACI)

Amazon is investing heavily in building a world class advertising business, delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses, driving long-term growth.

As a DevOps Engineer, you will play a key role in managing customer experience elements and complex underlying systems, supporting critical technical stacks to improve organizational productivity and efficiency.

• Provide support for incoming tickets, including extensive troubleshooting tasks across multiple products, features, and services
• Work on operations and maintenance-driven coding projects
• Develop tools to aid operations and maintenance
• Provide software deployment support in staging and production environments
• Handle system and support status reporting
• Take ownership of one or more digital products or components

• 2+ years of software development or technical support experience
• Bachelor's degree in engineering or equivalent
• Experience troubleshooting and debugging technical systems
• Experience in Unix
• Experience with AWS, networks, and operating systems