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Customer Support Executive

Ugf Mart

Rai Durg, TelanganaFresher1.8 – 2.4 LPA
Full-time

Posted todayBe an early applicant

Customer Support Executive

₹1.8 – 2.4 LPA

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Experience

Fresher

Salary

₹1.8 – 2.4 LPA

Job type

Full-time

Openings

8

Education

12th Pass

Apply by

6 Nov 2026

UGF Mart is looking for a Customer Support Executive to join their team in Hyderabad. The role involves managing customer interactions, delivering quality service, and resolving inquiries in a BPO environment.

  • Manage incoming and outgoing calls in a professional manner
  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset
  • Log customer interactions and track follow-ups
  • Offer timely and relevant solutions to resolve customer issues
  • Collaborate with team members to escalate and address complex concerns
  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates
  • Minimum qualification: 12th Pass
  • 0-1 years of experience in customer support or telecalling
  • Skills required: Domestic Calling, Query Resolution, Non-voice/Chat Process
  • Open to a 6-day working week and rotational shifts

Skills

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