Customer Support Executive | International BPO | Non Voice
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Customer Support Executive | International BPO | Non Voice
Hyderabad, Telangana
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Experience
2–5 yrs
Salary
₹2.4 – 3.9 LPA (est.)
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
4 Nov 2026
Provide exceptional customer service through chat support, resolve inquiries, and maintain accurate records using CRM software. Collaborate with internal teams to enhance overall customer experience and continuously update product knowledge.
- Respond to customer inquiries and resolve issues professionally via chat.
- Utilize problem‑solving skills to address complex complaints.
- Collaborate with internal teams to resolve customer issues.
- Maintain accurate records of customer interactions using CRM software.
- Continuously update knowledge of products and services.
- Work effectively in a team environment to achieve customer satisfaction goals.
- Proven experience in a customer-facing role, preferably in a chat or non-voice BPO setting.
- Excellent written and verbal communication skills.
- Strong problem‑solving skills and critical thinking.
- Ability to work in a fast‑paced environment and manage multiple tasks.
- Proficiency in using CRM software and other support tools.
- Strong attention to detail.
Skills
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