Customer Success Manager, Commercial
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Customer Success Manager, Commercial
Bangalore, Karnataka
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Experience
2–5 yrs
Salary
Not disclosed
Job type
Full-time
Openings
1
Education
Any graduate
Apply by
4 Nov 2026
Multiplier Technologies is looking for a Customer Success Manager (Pooled Model) to support a large portfolio of SSB and scaled customers through a low-touch, support-assisted success motion.
This role focuses on driving customer outcomes, adoption, and retention at scale, while leveraging support, automation, and self-service as primary engagement channels.
- Support a large portfolio of SSB and scaled customers through a low-touch, support-assisted success motion
- Drive customer outcomes, adoption, and retention at scale
- Manage customer success by segment and lifecycle stage
- Leverage support, automation, and self-service as primary engagement channels
Skills
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