Call Center Agent (Voice Process- Night Shift- Wfo)
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Call Center Agent (Voice Process- Night Shift- Wfo)
₹1.92 – 3 LPA
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Experience
2–5 yrs
Salary
₹1.92 – 3 LPA
Job type
Full-time
Openings
1
Education
Bachelor's degree (preferred)
Apply by
18 Nov 2026
Call Center Agent responsible for handling inbound customer calls during night shift in Hyderabad. The role involves identifying customer requirements, clarifying information, providing solutions or alternatives, and upselling services while maintaining high service quality.
- Manage large volumes of inbound calls in a timely manner
- Identify customers’ requirements and clarify information
- Provide solutions and/or alternatives
- Seize opportunities to upsell services
- Bachelor's degree (preferred)
- Night shift availability (US rotational)
- Strong phone and verbal communication skills with active listening
- English language proficiency
- Ability to commute to Banjara Hills, Hyderabad
Perks & benefits
- ✓ Health insurance
- ✓ Provident Fund
- ✓ Paid time off
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