Business Analyst

The Associate, Digital Business Analyst role focuses on driving digital product delivery by translating complex business problems into clear functional requirements, optimizing processes, and facilitating stakeholder collaboration across client engagements.

• Support client and internal teams in understanding complex business problems and translating them into clear functional requirements
• Analyze business processes to identify inefficiencies, bottlenecks, and improvement opportunities
• Facilitate stakeholder workshops and interviews to gather and document business needs
• Create documentation including user stories, process flows, and business requirements documents
• Collaborate with product managers and engineers to align technical solutions with business goals
• Communicate findings through reports, presentations, and process maps
• Proactively identify opportunities to improve project workflows and requirement gathering methodologies

• 2 to 3 years of experience as a business analyst, systems analyst, or strategy-focused role
• Proficiency in requirements gathering methodologies (Agile, Scrum or similar)
• Experience with project management and collaboration tools such as Jira, Confluence, and Asana
• Foundational understanding of digital product lifecycles and business analysis best practices
• Strong analytical, problem‑solving, and written communication skills
• Ability to facilitate workshops and manage stakeholder expectations
• Collaborative mindset in cross‑functional, consulting‑style environments